General Faqs

CRY is an Indian trust and almost all CRY supporters are Indian or of Indian origin. CRY funds are deployed in India to benefit underprivileged Indian children and a small proportion is also invested in local causes.
CRY has also periodically received support from international organisations that have helped with special requirements, like hiring qualified professionals and setting up CRY’s direct marketing cell.

CRY raises the valuable resources we need for our work through:

  • Individuals
  • Corporate and institutional donations

We believe that the work we do restores to children what is rightfully theirs. Beneficiaries must not be made to feel obliged for the support they receive. Hence, rather than supporting individual children, we pool the resources we raise and disburse them to the programmes we support. Every attempt is made to ensure that there is no differentiation between children. And while names of children are withheld, we encourage you to visit the projects we partner, so that you can experience the various ways to which your resources are being put.

CRY believes that community mobilisation is one of the key aspects of ensuring sustainable change.

For more than three decades, our approach has ensured that children, their parents and communities are informed about their rights and engage with their local government bodies to make sure that the root causes of their immediate problems are solved

We have learned that effecting long-term, sustainable change requires a holistic approach. Accomplishing this kind of change necessitates work at three levels:

  • Direct action with children in the form of education and health care.
  • Community mobilisation towards achievement of their rights.
  • Advocacy with government bodies to influence policy framing and implementation.

Financial support and non-financial inputs in the form of organisation development, capacity building and training is extended to:

  • Individuals and projects working directly with underprivileged children and their parents, with local communities and government bodies
  • Resource organisations that provide training, education material, etc. to smaller, younger initiatives in particular
  • Nodal agencies that function as miniature CRYs, permitting us to increase our reach
  • Strategic alliances or networks, whose aim is to facilitate the transfer of learning, build solidarity and influence policy

The full-time employees are given regular salaries. We believe that this is important to attract the professional talent we need to manage our activities (and your resources) effectively. It is important to note, however, that CRY salaries are modest in comparison with commercial organisations.

You can access our Annual Reports online as well as request a printed copy from the CRY office nearest to you.

Read the online reports here

Donations from individuals are the mainstay of CRY’s fundraising efforts. We make all attempts to enlist in this movement for children each of the concerned individuals who come from every walk of life and every corner of the globe. To enable us do this, we send direct appeals, updates via snail mail and email.
We also use other avenues like third-party provided services for face-to-face marketing and tele-calling, to reach out to individuals. Each representative / DSA (direct sales agent) from the agencies will carry with them an identification card clearly stating that s/he is a CRY representative along with the CRY logo and office address.
Should you like more information on CRY or would like to confirm the identity of the representative or any specific detail in his/ her presence, please contact any of the CRY offices. The representatives are not authorized to collect/ ask for / accept any cash donations for CRY. Only a cheque or demand Draft in favour of CRY – Child Rights and You will be accepted by them.

If you have any queries that have not been addressed here or require clarification on any of the information provided, please do not hesitate to get in touch with us at the CRY Office nearest to you or email us at webinfo@crymail.org

As an NGO (non-government organisation), we do not receive any direct government funding allowing us to remain independent, making unbiased evaluations of government policies and programmes. The government has also extended certain tax and duty exemptions to us, enabling us minimise costs

It most certainly does. A small amount goes a long way. In fact, individuals’ contributions form almost 90 to 95% of our income. Taken together, it is these seemingly small contributions that collectively add up to a large amount needed to effect change. There are people all over who are concerned about the situation of children and who want to do something to change it. However, their own commitments and pressures do not allow them to go out and directly work with children. CRY provides them the opportunity to help in whatever way they can. They can contribute their money, materials, time, or skills. When everybody comes together and pitches in, no task is impossible. This COLLECTIVE ACTION has an impact and brings about change. Every individual’s contribution is important. This is the fundamental principle on which CRY functions.

At CRY, we believe that sustainable change for children is possible only when we address the root causes – such as non-functioning schools, child labour, unemployed parents, non-availability of healthcare centers etc – that keep children away from their rights and vulnerable.

Along with the support from over 200 grassroots-level partner NGOs, we work with children and communities to make them aware of their rights, and empower them to address their issues and demand what is rightfully theirs. Therefore ensuring not just a small change, but an entire movement towards sustainable change in the lives of the children and their families.

Our selection process is based on the values of trust, transparency, partnership and accountability. CRY’s Development Support division works closely with partners to understand their needs, ensure resources are optimally used through regular budgeting and reporting systems aided by Account Aid, a firm of chartered accountants specialising in this sector.

Read the detailed process here

CRY’s organisational costs comprise:

  • Raising donations
  • Selecting, monitoring, evaluating and providing capacity building inputs to projects
  • Creating public awareness on our children’s situation and their rights
  • Support activities like administration, human resources, communication, information technology and financial management.
  • Designing paper products such as greeting cards, stationery etc.

Office equipment, furniture, travel, courier services, information technology support, media and advertising are some of the areas in which we receive free or discounted services from corporate partners as well as donations in cash and kind, wherever possible. Exemptions from duties also help reduce our costs. Income from corpus investments and other funds are also used to cover expenses.

We would like to take this opportunity to reiterate our on-going need for support in the form of infrastructure, equipment, corpus funds, skills and services. It is support of this nature that enables us to focus on our activities in the field rather than on our own viability. Each rupee saved is another deployed to benefit children. Every contribution in these areas actually frees resources and enhances our capacities.

How to Donate for Children

  • Select a donation scheme and specify the amount
  • Your donation amount will show up on the right
  • If you are donating just once to begin with, click on ‘I am giving just this once’
  • If you are interested in giving recurring donations via credit card or bank, click ‘I want to make it a habit’
  • You will be taken to an online donation form. Please fill up all the required details and click on continue
  • Select the card type that you wish to use and click on proceed
  • You will be re-directed to a secure Citibank payment gateway
  • You will be taken to the online donation form
  • Please ensure your donation amount is correct. This amount can be changed by clicking on it right there
  • Please ensure your donation amount is correct. This amount can be changed by clicking on it right there
  • If you select Credit Card, you will be prompted to select your preferred credit card
  • Click on proceed to be re-directed to the secure payment gateway
  • If you select Via Bank, you will receive the necessary instructions on the same page

You will receive an instant receipt for all your online donations along with the donation amount and receipt number.

Donation FAQs

Yes. When you donate online, you help us twice over, as it is the most cost-efficient channel of collecting funds for CRY.
Not at all. It’s simple and safe method. Here’s what you have to do to make a donation online the CRY site:

  • Decide the amount that you wish to donate towards any one of the causes or towards CRY’s work in general
  • Confirm the amount and whether you would like to donate once to start with or make it a recurring donation
  • Enter your name, contact and other details. Please double check before proceeding for payment
  • Specify your mode of payment Choose between the Payment Gateway option and proceed
  • Fill in your credit/debit card/Bank account details. You will get an immediate confirmation of your donation through an email with a donation number and instant receipt for your donation.
You can contribute by using your credit/ debit card online. Both Mastercard and Visa are accepted. However, we do not accept American Express credit cards on the CRY site.We are now having Amex facility also through the Bill desk payment gateway.
Absolutely. We adopt stringent security measures to ensure that critically sensitive information, such as your personal information and your credit/debit card details, are protected. These measures include the following:

  • All your personal information is encrypted before it is transmitted over the Internet. This guarantees that your information is inaccessible to any third party.
  • We use industry-standard SSL (Standard Sockets Layer) Encryption Technology for data encryption.
  • We have been certified as a VeriSign Secure site. Verisign is a leading US-based Net Authentication Agency which certifies that a site’s transactions are secured by SSL encryption.
We are committed to protecting your personal information with us. For more details, please do read our Privacy Policy.
You have complete control over your personal information on the CRY site. You can change all your personal data – name, address, phone numbers, email id by simply calling or writing to us
We accept donations only in Indian Rupees on the CRY site in India. However, you can send us Cheques/ Demand Drafts in any currency.
Donors residing in countries other than India, US and UK, can also donate via bank transfers. Please write to us at ic.del@crymail.org for details on this.
Please note that CRY does not accept donations in cash.
Donations to CRY are exempt from 100% tax under section 35AC & 80GGA and 50% under section 80G of the Income Tax Act. Tax exemption is valid only in India.
Certainly. While specifying the details of your donation, just mention that you wish to claim tax benefits. The tax exemption certificate will reach you within 45 working days.
For more assistance or information on donating to CRY in India, please do write to us at webinfo@crymail.org.

Leaving a Legacy FAQs

The main thing is to include our full name, registered address and charity registration number as below:
CRY – Child Rights and You
189/A, Anand Estate
Sane Guruji Marg
Mumbai 400011.
Registration Number: BOM 556/1978 G.B. B.S.D
No -it is not necessary to change your will. CRY’s earlier name – Child Relief and You is still valid and your gift will be honoured by us.
CRY will not be liable to pay any taxes on your bequest.
Please send a cheque payable to CRY ? Child Rights and You to:
Legacy Pledges
CRY – Child Rights and You
189/A, Anand Estate, Sane Guruji Marg
Mumbai 400011.
Please also include details of the donor for our reference.
Unfortunately, that is a request we cannot honour since it is difficult to determine the length and duration of specific programmes. Due to this uncertainty, we cannot guarantee that the programme you wish to select, will continue to remain operational at the time of the will’s realization. For this reason, we humbly request that for gifts of any kind are made to the common pool of CRY’s resources, without an ask for specific programmes.
We assure you that your gift will be put to its best use, depending on the need of programmes at that point of time.

Global FAQs

For people residing in countries other than India, UK and USA

Yes, you can donate to CRY even if you are living outside of India. Please click here to donate online.
You can either drop us an email at ic.del@crymail.org with the new details or call us on 91-11-29534033. We’ll update our systems as soon as we can.
We require this information for NRI (Non-Resident Indians) donors who are Indian citizens having an Indian passport. This is because their contribution goes into a separate account as per the Foreign Contribution Regulation Act, (FCRA), 1976.
We accept donations only in Indian Rupees on the CRY site in India. However, you can send us Cheques/ Demand Drafts in any currency.
Donors residing in countries other than India, US and UK, can also donate via bank transfers. Please write to us at ic.del@crymail.org for details on this or more information on donation currency.
Please note that CRY does not accept donations in cash.
Donations to CRY are exempt from 100% tax under section 35AC & 80GGA and 50% under section 80G of the Income Tax Act. Tax exemption is valid only in India.
Yes, certainly. While specifying the details of your donation, just mention that you wish to claim tax benefits. The tax exemption certificate will reach you within 45 working days.
For more assistance or information on donating to CRY please do write to us at ic.del@crymail.org

Not residing in India, US, UK? Click here to donate

Tax Exemption FAQs

Tax FAQs

Every donation made to CRY is eligible to a 100% tax exemption under section 35AC or 80GGA. To avail of the same, please specify 100% tax exemption while filling your details.
The exemption works by reducing the donated amount from your taxable salary. Hence if your taxable income in a year is Rs 2,00,000 and you make a donation of Rs 5,000. Then your net taxable income will become Rs 1,95,000. Your tax will now be calculated on this new amount basis the prevailing tax rates.
Yes. All organisations permit or consider 100% tax exemption in Form 16.
While there is no maximum or minimum limit for 100% tax exemption, CRY recommends that you donate over Rs 250 to claim exemption as this would cover our cost of data processing, printing and mailing of the 58A exemption form and receipt and still leave a surplus that we can deploy towards our projects.
Under section 80G of the Income Tax Act, you can get a 50% deduction on the donation. And under sections 80GGA or 35AC, you can get a deduction for the entire amount donated. These deductions are available for sums up to 10% of your taxable income (that is, your gross total income, minus deductions, minus capital gains, minus income exempt from tax, minus section 10 deductions).
You can call or write to the CRY office nearest to you for a copy of the same.
* Please consult your Tax Advisor / Chartered Accountant to calculate exactly how much tax you can save.

Not residing in India, US, UK? Click here to donate

Write to Us

If you have any queries that have not been addressed here or require clarification on any of the information provided, please do not hesitate to get in touch with us at the CRY Office nearest to you or email us at webinfo@crymail.org